A fully autonomous commerce backend that handles customer support, inventory sync, and order fulfilment across WhatsApp, Messenger, and Instagram — with zero human intervention.
Engineered an autonomous LangGraph-based AI agent powered by GPT and a custom RAG pipeline (pgvector) to handle multi-channel customer support at scale. Built automated Celery Beat pipelines that sync live inventory, pricing, and stock from the Shopify Admin GraphQL API — continuously re-embedding the knowledge base so the agent's responses stay accurate in real time.
Architected the full production backend as a Docker Compose-orchestrated system: FastAPI, PostgreSQL 16 + pgvector, Redis, MinIO, and Caddy, with Alembic-managed schema migrations, HMAC-validated webhooks, and a Next.js 14 admin analytics dashboard. Integrated the Bosta shipping API for end-to-end fulfilment automation — autonomous delivery creation, AWB label generation, PDF storage, and real-time shipment tracking — replacing entirely manual logistics workflows for a live Egyptian cookware brand.